FAQ

How do I use my Insurance policy for rides?

Simply upload your insurance policy into the application. Once we verify, you're free to ride. Medicaid and Medicare is also accepted.


Are SAFETRIP drivers like Uber and Lyft drivers?

No! Our drivers undergo additional training to provide safer rides for clients.


Do you have customer service?

Of course! Our friendly and knowledgeable customer services reps are available to answer your questions 24/7/365. Just email help@SAFETRIP.co

 

Can my caretaker schedule rides on my behalf?

Absolutely. SAFETRIP welcomes caretakers to sign-up as user and get paid for rides as well as schedule appointments.


Which cars can I choose from?

All users are free to choose from Premium Cars, Wheelchair Accessible Vehicles, Large Vans, and Ambulances for emergency purposes.


Is my account secure?

Of course! SAFETRIP'S platform is advance. We have various security features in place to protect both our clients and drivers.